The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Kitchenette!
“The little kitchenette made our stay enjoyable, allowing us to prepare basic meals and save on dining out.” view full review
Spacious and Bright
“Our room was incredibly spacious and filled with natural light, making it a comfortable retreat after a long day.” view full review
Separate Shower Bliss
“I loved the layout of the bathroom, with a separate shower from the rest, allowing for a more convenient experience.” view full review
Helpful Extras!
“The complimentary tea and coffee service was a delightful touch, and I appreciated the quick printing service for my documents.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Table tennis
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Laundry
Dry cleaning
Welcome drink
Business
Business centre
Fax/Photocopying
Children
Cots
Board games
Children's play area
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
18-21 Northumberland Ave,
London,
United Kingdom,
WC 2N 5EA,
Greater London
Map view
street view
18-21 Northumberland Ave,
London,
United Kingdom,
WC 2N 5EA,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
740 m
Museum
The British Museum
1.7
km
Garden
Buckingham Palace
1.7
km
Church
Westminster Abbey
970 m
Elizabeth Tower - Houses of Parliament
Big Ben
1.4
km
Castle
Tower of London
3.4
km
Public Building
Houses of Parliament
930 m
Market
Borough Market
2.4
km
Harbour
Tower Bridge
3.4
km
Gallery
Tate Modern
2.0
km
Opera House
Covent Garden
1.1
km
Clive Steps
Churchill War Rooms
810 m
Square
Piccadilly Circus
850 m
Palace
St James's Park
1.0
km
Park
Hyde Park
2.8
km
Church
St Paul's Cathedral
2.3
km
Oxford Street
Oxford Street
1.5
km
Aquarium
SEA LIFE Centre London Aquarium
920 m
Museum
Victoria and Albert Museum
3.5
km
Museum
London Transport Museum
840 m
Church
Westminster
2.0
km
Great Central House
Marylebone
2.2
km
Museum
Imperial War Museums
2.1
km
Event hall
Somerset House
1.0
km
Museum
Sir John Soane's Museum
1.6
km
Nearby
Square
Trafalgar Square
350 m
Museum
National Gallery
400 m
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
310 m
Gallery
National Portrait Gallery
530 m
Restaurants
Ship & Shovell
290 m
1-3 Craven Passage Charing Cross
Gordon's Wine Bar
280 m
47 Villiers Street
Boyds Grill & Wine Bar
90 m
8 Northumberland Avenue Central London
The Lounge at The Royal Horseguards
210 m
2 Whitehall Court The Royal Horseguards
Prezzo - Northumberland Avenue
150 m
Unit D
L'Ulivo
230 m
23 Villiers Street
MOCKitchen
240 m
10 The Arches
Bianco43
130 m
7 Northumberland Avenue
50 Kalo di Ciro Salvo
120 m
7 Northumberland Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient location
Well-equipped rooms
Limited dining options
Room cleanliness needs improvement
7.2/10
Very good
Rooms
7.5
Location
9.2
Service
7.9
Dining
6.9
Guest reviews
7.2/10
based on 25 reviews
8.2
8.2/10 based on 4562 reviews
Anthony
United Kingdom,
April
2024
7.4/10
The hotel had rooms that were different from the pictures shown, down steep stairs, but clean and warm, with cleaning once a week. The service was friendly but lacked accountability. The location was excellent, close to major attractions, although a shower mishap occurred. The dining was basic but tasty. Overall, a convenient stay with some minor inconveniences.
Rooms
7.0
The rooms were clean and warm, albeit smaller than expected and down steep stairs.
Service
6.0
The staff were friendly and polite, though lacking in accountability.
Location
9.0
The hotel's location was excellent, within walking distance of major attractions and public transport.
Dining
7.0
The dining experience was basic but delicious, missing some traditional English breakfast items.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Adam
United Kingdom,
April
2024
7.8/10
At the end of our UK trip, we were very pleased with the hotel. The studio twin room we stayed in was more dated than expected and not really good value for the substantial sum of money we paid, but the location was great for exploring London, especially with its proximity to the tube stations. The service was lovely and helpful, making our stay enjoyable, although we wished for more value for the price paid.
Rooms
7.0
The studio twin room we stayed in was more dated than expected.
Service
9.0
The staff was lovely and helpful, making our stay enjoyable.
Location
9.0
The location was excellent, within walking distance of many London attractions and close to tube stations for easy exploration.
Dining
6.0
The dining experience was average, with some good options but nothing extraordinary.
Facilities
8.0
The facilities were decent, offering what we needed for our stay.
David
United Kingdom,
April
2024
7.4/10
The hotel rooms were really clean, and I will definitely stay for a third time. However, they could have been cleaner as I found an old pair of underwear on the shelf in the closet when I was unpacking. The location is great, within walking distance of most major attractions, but being between two pubs made it a bit noisy at times.
Rooms
8.0
The rooms weren't ridiculously small and were really clean. I did find an old pair of underwear on the shelf in the closet when I was unpacking. The room was located at the rear of the building.
Service
7.0
The majority of the staff were nice and welcoming, except for one. They jumped to arrange cabs to the hospital and even kept a room on hold for my husband and daughter just in case she wasn't cleared to travel.
Location
9.0
The hotel location is perfect for central London, with a short stroll down to the Embankment and a 10-minute walk up to the theatres on Shaftsbury Avenue. It's close to a tube station.
Dining
6.0
The dining options were limited in choices, especially lacking hot foods. However, the supply of fresh fruit and natural yogurt was very good. The layout was very inconvenient, creating blockages and queues. It's worth noting that it's only bed and no breakfast.
Facilities
7.0
The hotel offered dry cleaning, laundry services, and a welcome drink. The facilities were satisfactory overall.
Roger
United Kingdom,
March
2024
7.6/10
I stayed at this lovely aparthotel and had a mixed experience. The rooms were well-equipped with facilities like a microwave and toaster, making it more than just a room, but cleanliness under the beds and in the bathrooms could have been better. The service was attentive, especially in accommodating late flights and fire safety checks, but the dining options were basic and limited for those with allergies. The location was superb, right in the heart of the action, making it easy to explore major attractions, although the tight area could be a drawback. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The rooms with great facilities like a microwave and toaster exceeded my expectations for an aparthotel experience.
Service
8.0
The service was attentive and receptive, with staff checking on fire safety and accommodating late flights.
Location
9.0
The location is amazing, being close to Trafalgar Square, Tube lines, and major attractions like the Thames and Covent Garden.
Dining
6.0
The dining experience was quite basic, with limited options that may not cater well to allergies.
Facilities
7.0
The facilities were satisfactory, although there were opportunities to enhance the dining options for guests.
Convenient location
Limited dining options
Paul
United Kingdom,
March
2024
8.0/10
The hotel provides everything you need to be independent with recently painted rooms featuring nice Grohe fixtures and a small kitchen. The service was great, with free hot drinks and Alfredo being particularly helpful. The location is fantastic, close to historical sites and theaters, with comfy beds and a clean environment. The dining experience seemed basic, and the facilities offered traditional Marche products.
Rooms
9.0
The rooms looked recently painted and had nice Grohe fixtures. They come with a small kitchen and provide everything you need to be independent.
Service
8.0
The service was great, with free hot drinks valued. Alfredo was very welcoming and excellent in helping with specific requests.
Location
10.0
The location is fantastic, close to many historical sites and theaters, walking distance to various attractions, and near the river.
Dining
6.0
The dining area looked good and warm, but the quality seemed a bit basic with limited options, especially for allergies.
Facilities
7.0
The facilities seemed to offer traditional Marche products in a simplistic setting.
R.
United Kingdom,
February
2024
7.0/10
The hotel was ideal for our family of four, providing all the necessary requirements including an iron, iron board, and even a small dishwasher that we didn't need to use as we dined out. The rooms felt tired and not well-loved, but were spacious and comfortable. The service was a mix of staff being helpful, though sometimes seemed annoyed and more focused on chatting amongst themselves. The location was superb for accessing theaters, galleries, museums, and major landmarks, although a bit distant from certain attractions. The dining options were good but pricey, especially for light eaters. The facilities were adequate, with dry cleaning services offered but lacking laundry facilities.
Rooms
7.0
The rooms felt tired and not well-loved, but were spacious and comfortable.
Service
6.0
The service was a mix of staff being helpful, though sometimes seemed annoyed and more focused on chatting amongst themselves.
Location
8.0
The location was fantastic, really helpful friendly staff, but slightly away from key landmarks and restaurants.
Dining
7.0
The dining experience was good but expensive, especially for those looking for lighter breakfast options.
Facilities
7.0
The facilities were adequate, with dry cleaning services but lacking laundry facilities.
Douglas
United Kingdom,
February
2024
9.0/10
The hotel is wonderfully located in the heart of London, making it incredibly convenient to explore the city. The rooms are spacious and well-equipped, feeling more like a hotel room than just an apartment. The service was top-notch, with attentive staff ready to assist with any inquiries. The dining experience was satisfying, offering good value for money. However, the lack of included Wi-Fi was a minor downside.
Rooms
9.0
The rooms were very large compared to others in the area, and the full kitchen was a great convenience. The electric hot water pot for coffee added a nice touch.
Service
9.0
The staff was very good and able to answer all my questions promptly. Their friendliness added a welcoming touch to the stay.
Location
10.0
The location couldn't be better, right in the middle of London with easy access to everything we wanted to see. The nearby tube station made getting around a breeze.
Dining
8.0
The dining options were very good, offering good value for money. The freshly made pizza in my room was a delightful treat.
Facilities
9.0
The facilities were well-maintained, and the overall presentation of the apartment was beautiful.
Richard
United Kingdom,
January
2024
7.6/10
My stay at the hotel was a mix of great and not-so-great moments. The location was fantastic, near key attractions and public transport, but the room took a while to warm up and the price felt steep for not being cozy enough. The service was top-notch, though, with the staff being super helpful and welcoming.
Rooms
6.0
The room had plenty of electrical outlets which was convenient, but it was cold on arrival and struggled to heat up properly throughout my stay.
Service
9.0
The staff were extremely helpful and made me feel very welcome during my time at the hotel.
Location
8.0
The hotel's location was excellent, just a short walk from major attractions and public transportation hubs.
Dining
7.0
The breakfast spread was good, with a variety of options, but the prices were on the higher side, especially for simpler choices like cereal or pastries.
Facilities
8.0
The facilities at the hotel were well-maintained and provided everything I needed for a comfortable stay.
Julian
United Kingdom,
January
2024
8.2/10
The hotel is conveniently located near the embankment underground, allowing easy access to various places. The service was warm and welcoming, offering complimentary coffees and luggage storage. The location is amazing, near top attractions like Trafalgar Square and the London Eye. The dining experience had a good selection of fresh fruit and croissants but limited options for allergies.
Rooms
7.0
The room design with the steep staircase was not as expected, but the location near the embankment underground was convenient.
Service
9.0
The service was friendly and accommodating, offering complimentary coffees and luggage storage despite some miscommunication about breakfast-only items.
Location
10.0
The hotel's location is amazing, within walking distance of top attractions like Trafalgar Square and the London Eye.
Dining
8.0
The dining experience offered a good variety of fresh fruit and croissants, though limited options for those with allergies.
Facilities
7.0
Central location
Miscommunication
Mike
United Kingdom,
December
2023
8.2/10
My stay at the hotel was overall pleasant. The rooms were spacious and had plenty of towels, but I wished there were more toiletries provided. The service was excellent, with friendly and helpful staff, although I found the dining options slightly lacking. The location was perfect for exploring the city's attractions, and the facilities were satisfactory.
Rooms
8.0
The rooms were quite spacious, allowing me to open my suitcase easily. However, I felt they could have been more equipped with toiletries.
Service
9.0
The staff was always friendly and provided great advice during my stay.
Location
10.0
The hotel's location was amazing, with easy access to popular attractions and transportation hubs, making it convenient for sightseeing.
Dining
7.0
The dining options were decent, but I thought they were a bit overpriced for the quality offered.
Facilities
7.0
The facilities met my basic needs and were satisfactory for my stay.
Max
United States,
November
2023
7.4/10
I had a pleasant stay at the hotel, with its well-equipped rooms and convenient location near major attractions. While the service was inconsistent at times, the staff's friendliness made up for it. The dining options were basic, but the overall value for money was decent.
Rooms
8.0
The rooms were well-designed with mini kitchens and granite work surfaces. They had all the necessary amenities including a fridge, mini dishwasher, and kettle.
Service
7.0
The staff was very nice and helpful, although there were instances of inconsistency during my stay.
Location
9.0
The hotel's location was perfect, within walking distance to many landmarks and easy access to transportation for exploring London.
Dining
6.0
The dining options were basic, suitable for a quick meal, but might be limited for those with specific dietary needs.
Facilities
7.0
The facilities were sufficient for a comfortable stay, providing the essential amenities needed.
Great location
Basic dining
Billy
United States,
November
2023
7.4/10
I had a pleasant stay at the hotel and will definitely consider staying for a third time. The rooms were really clean and comfortable, well-equipped, and provided ample space. However, I expected a bit more cleanliness for the price paid.
Rooms
8.0
The rooms were comfortable, well-equipped, and generous with space.
Service
6.0
The service was welcoming enough, but lacked clear instructions for using certain facilities. Some staff members were unhelpful and rude, which was disappointing.
Location
9.0
The location was excellent, within walking distance of major attractions, restaurants, and convenient transportation options.
Dining
7.0
The dining experience was basic, lacking some traditional English breakfast items. Pricing seemed a bit steep for the offering.
Facilities
7.0
The facilities were adequate, but some improvements could be made for better value for money.
Edward
United Kingdom,
October
2023
8.0/10
The hotel has a superb location, right near Trafalgar Square and within walking distance of many attractions. The rooms, though a bit small for accessibility, were clean but could use more attention to detail. The service was efficient and friendly, although there were some minor issues unaddressed. Dining provided good value for money, yet some aspects underwhelmed. Overall, a convenient choice with a few room for improvement.
Rooms
7.0
The rooms were clean but on the smaller side for accessibility, with some details needing attention.
Service
8.0
The service was efficient and the staff were friendly, although some issues were not fully addressed.
Location
10.0
The location was the best in London, right near Trafalgar Square and with easy access to public transport.
Dining
7.0
The dining experience provided good value for money but had some underwhelming aspects.
Facilities
The hotel offers convenient facilities for a comfortable stay.
Alison
United Kingdom,
October
2023
8.4/10
The hotel offers amazing and cozy rooms that were reasonably quiet despite being on the street side, making my stay peaceful. However, it triggered my allergies. The convenient location is excellent, being within walking distance of many London 'must sees'. The dining experience was very good, especially with fresh fruit. While there wasn't extra payment for daily housekeeping, the rooms were not refurbished like the rest of the hotel.
Rooms
8.0
The rooms were amazing and cozy, like heaven, but triggered my allergies.
Service
9.0
The staff was very polite and helpful, offering complimentary coffees and luggage storage. It was a bonus for me traveling with my elderly mother.
Location
9.0
The location is excellent, close to all shops, restaurants, and attractions in London.
Dining
8.0
The dining experience was very good, especially with the supply of fresh fruit. However, the rooms were not refurbished like the rest of the hotel.
Facilities
8.0
The hotel provides dry cleaning, laundry services, and a welcome drink.
Bert
United Kingdom,
September
2023
7.4/10
The hotel's location is superb, with easy access to main attractions and theaters, making it very convenient for exploring London. The rooms were a letdown, not living up to expectations for the price, although the modern and comfortable amenities were a plus. The dining options seemed limited and pricey, but the staff's friendliness and the array of services offered made the stay enjoyable.
Rooms
6.0
The room we got was a big disappointment, especially for the price. However, it was modern and comfortable.
Service
8.0
The staff were really friendly and accommodating, making our stay pleasant. They were responsive to our requests and provided good service.
Location
9.0
The hotel's location was perfect for exploring London, with easy access to all the main attractions and theaters. Very convenient.
Dining
7.0
The dining options were quite expensive and limited, which was a downside. However, the value for money was good overall.
Facilities
7.0
The facilities offered were adequate, but nothing exceptional was noted.